Video Editing Micro Lesson

Client: Personal Portfolio Project
Service:
Instructional Designer + Visual Designer

A microlearning video built in Camtasia that demonstrates how to log and update a call in Salesforce. The project uses screen recordings, narration, and zoom-and-pan effects to model clear, step-by-step software training.

Project Summary

This project is a software training tutorial created in Camtasia to demonstrate how employees can log and edit a call within Salesforce. The video guides users through a realistic workflow, including selecting a contact, recording the outcome of a call, saving the entry, and later updating the log with new details. Designed as a microlearning resource, the project combines screen recordings, professional narration, and Camtasia’s zoom-and-pan, callouts, and cursor effects to ensure clarity at every step.

The goal of the project was to simulate a real corporate training deliverable that supports sales and customer service teams in properly documenting client interactions. By presenting the process in a concise, step-by-step format, the video models how instructional design can increase user adoption of enterprise software and improve data accuracy across teams.

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